Facts & Stats

Clinical Care

Inpatient Activity

283.4

Average number of beds occupied daily

6.44

Average length of stay (days)

15,963

Admissions

15,920

Discharges

103,437

Patient days

Outpatient Activity

65,100

Emergency visits

229,235

Total clinic visits* (includes clinic, day/night and virtual visits)

81,998

Virtual visits (with physician, nursing and allied health providers across all outpatient/ambulatory areas)

294,335

Total ambulatory visits

Operating Room Cases

6,799

Inpatient and same-day admit cases

5,790

Outpatient cases

12,589

Total OR cases

STAFF, STUDENTS, TRAINEES AND VOLUNTEERS

Hospital Operations and Clinical Care

3,945

Health-care professionals (non-research)

3,477

Management and support (non-research)

470

Physicians

Research Staff

273

Scientists**

410

Project investigators and team investigators***

814

Research staff (primarily grant-funded)

249

Research Operations staff

162

Core Facilities research staff

Students and Trainees

234

Research fellows

628

Research graduate students

508

Research students (including summer students)

65

Clinical fellows and CREMS students

1,335

Medical Affairs residents and fellows

753

All other clinical and corporate students

Volunteers

1,076

Active volunteers

189

Women’s Auxiliary Volunteers (WAV)

Total

14,588

Total

*Clinic visits exclude diagnostic imaging, allied health, research and administration.
**Of these 141 are both researchers and clinicians, reflected in the clinical staff numbers above.
***Staff who spend less than 50 per cent of their time on research activities are also counted within Hospital Operations and Clinical Care numbers.

Clinical Care - Quality Improvement Plan Indicators

Our Quality Improvement Plan (QIP), which outlines our quality and safety priorities, represents our commitment to ensuring the care and services we provide are accessible, effective, safe, patient-centred and promote an integrated health system. In accordance with the Excellent Care for All Act, we post our QIP publicly and submit it to the provincial government to improve care across the health system. Data reported is based on the calendar year (January to December 2023).

Read the latest progress report ›

Quality Theme

Efficient

INDICATOR

2023 Performance

2024 Target

Virtual outpatient visits (percentage of total)

32%

≤ 30%

Patient-Centred

INDICATOR

2023 Performance

2024 Target

Patient-Centered Compliance to Connected Care hospital to home transition program (percentage of patients discharged with full package)

98%

75%

Safe

INDICATOR

2023 Performance

2024 Target

Total number of workplace violence incidents reported by staff

266

146

Rate of potentially preventable hospital acquired conditions (HACs) including one additional harm metric (per 1,000 patient days)

0.89

1.10

Serious safety event rate (per 10,000 adjusted patient days)

0.49

0.50